Marketing & Sales

Referenzstories

Podcasts

Customer Insights: Österreichische Post x gorelate

17. July 2021

Wir leben in einer Welt voller Daten. Wir sammeln sie an unterschiedlichen Stellen, werten sie aus, versuchen, dadurch bessere Ergebnisse zu erzielen und Kund*innen personalisierte Erfahrungen zu bieten. Aber wie das eben so ist: Oft sieht man den Wald vor lauter Bäumen nicht mehr. Genau hier kommt Customer Insights ins Spiel.

Aus unserem Podcast INSIGHTS ON AIR :

Theres Baumgartner und Anne Marchal sprechen über den Umgang mit persönlichen Daten.

Customer Insights: Den Menschen hinter den Daten verstehen lernen

Blogs

01. April 2026

Jana Lukic

More than AI buzzwords - From Scattered Data to Actionable Customer Intelligence

Referenzstories

Services

02. March 2026

Sonja Brandmayr

EFA x gorelate: How data facilitates dialogue

Blogs

Products

13. October 2025

Tina Zembacher

How to maintain your CRM and keep it alive for a long time

Referenzstories

Services

07. October 2025

Nikolaus Matejka

MKI Illumination x gorelate: Driving Efficiency in Sales and Marketing with Microsoft Dynamics

Referenzstories

Services

04. June 2025

Hannah Zembacher

BTU × gorelate: How two worlds merged into one powerful CRM

Referenzstories

Services

05. May 2025

Hannah Zembacher

FH St. Pölten GmbH x gorelate

Customer Service

Blogs

20. January 2025

Samantha Scott

The future of business automation: How Microsoft is revolutionizing Dynamics 365 with autonomous agents

Referenzstories

Energy

09. January 2025

Hannah Zembacher

VERBUND x gorelate: Data protection tools as a solution for GDPR requirements

Blogs

Marketing & Sales

21. October 2024

Hannah Zembacher

Effective field service management with Dynamics CRM

Referenzstories

Finance

Best Practice

04. September 2024

ACREDIA Versicherung x gorelate: How Dynamics is redefining the entire customer journey

Blogs

26. August 2024

Hannah Zembacher

AI in customer service - How to relieve your resources with artificial intelligence!

Blogs

07. March 2024

Hannah Zembacher

Microsoft 365 Copilot meets Dynamics 365: making work efficient and everyday working life effective!

Referenzstories

Energy

Best Practice

20. November 2023

Ina Baltes

Energie Steiermark x gorelate: Digitalisation of customer service and planned use of AI for increased customer satisfaction.

Archiv

Blogs

24. August 2023

Becoming a customer champion with Microsoft 365 Omni-Channel Customer Service

Blogs

Archiv

31. July 2023

Nikolaus Matejka

Dynamics 365 release-wave-2/2023

Blogs

Archiv

13. July 2023

Nikolaus Matejka

Enterprise AI: Microsoft 365 Copilot für Sales, Marketing und Service

Blogs

Products

04. July 2023

Nikolaus Matejka

Efficient customer support as a team: The synergy of Teams integration and swarming in Dynamics 365 Customer Service

Referenzstories

Services

21. April 2023

Ina Baltes

MYFLEXBOX x gorelate: Visualisation

Referenzstories

Energy

22. December 2022

Theres Baumgartner

VERBUND x gorelate

Referenzstories

Services

Best Practice

24. October 2022

Theres Baumgartner

GBTEC x gorelate: Unified Dynamics 365 & harmonised sales process

Referenzstories

Health

Best Practice

19. October 2022

Theres Baumgartner

Heel x gorelate a CRM project

Best Practice

15. April 2022

Theres Baumgartner

goUse Case: Event check-in app with QR code scanner

Health

Best Practice

19. November 2021

Theres Baumgartner

Kinderhospiz Netz x gorelate - Patient data management, MS Teams integration & time registration

Best Practice

Products

Shopping cart on blue background. Shop trolley at supermarket as sale, discount, shopaholism concept with copy space for text or design.

29. June 2021

Theres Baumgartner

Personalised advertising: The pros and cons

Podcasts

great idea concept with crumpled office paper and light bulb

29. June 2021

Theres Baumgartner

A successful customer insights project in 6 (+ 2) steps

Best Practice

29. June 2021

Theres Baumgartner

Customer Insights: Data privacy and GDPR

Archiv

Podcasts

Best Practice

Products

25. June 2021

Customer Insights: The people behind the data

Archiv

Podcasts

Best Practice

16. June 2021

#goDigital: European Forum Alpbach x gorelate

Marketing & Sales

12. May 2021

Theres Baumgartner

Glossary: Do you speak Insights?

Marketing & Sales

Products

30. April 2021

Theres Baumgartner

MS Catalyst: How to learn digitisation and transformation

Products

25. March 2021

Theres Baumgartner

Mixed Reality: Between 'HoloLens' and science fiction Bond

Entwürfe

09. May 2020

Nikolaus Matejka

Dynamics 365 Customer Voice: How well do you really know your customers?

10. October 2019

Georg Gradinger

500 days of GDPR: This is what happened

24. September 2019

Tina Zembacher

Artificial intelligence in CRM: How smart is it really?

Blogs

Products

10. April 2019

Tina Zembacher

The 7 golden rules of CRM management

Referenzstories

Archiv

Best Practice

12. June 2017

Tina Zembacher

TWONG x gorelate: gomigrate: Rapid CRM migration during ongoing business operations

Referenzstories

Archiv

Best Practice

12. January 2017

Tina Zembacher

Customer Insights: Österreichische Post x gorelate

More posts

More than AI buzzwords - From Scattered Data to Actionable Customer Intelligence

EFA x gorelate: How data facilitates dialogue

How to maintain your CRM and keep it alive for a long time

MKI Illumination x gorelate: Driving Efficiency in Sales and Marketing with Microsoft Dynamics

BTU × gorelate: How two worlds merged into one powerful CRM

FH St. Pölten GmbH x gorelate

The future of business automation: How Microsoft is revolutionizing Dynamics 365 with autonomous agents

VERBUND x gorelate: Data protection tools as a solution for GDPR requirements

Effective field service management with Dynamics CRM

ACREDIA Versicherung x gorelate: How Dynamics is redefining the entire customer journey

AI in customer service - How to relieve your resources with artificial intelligence!

Microsoft 365 Copilot meets Dynamics 365: making work efficient and everyday working life effective!

Energie Steiermark x gorelate: Digitalisation of customer service and planned use of AI for increased customer satisfaction.

Becoming a customer champion with Microsoft 365 Omni-Channel Customer Service

Dynamics 365 release-wave-2/2023

Enterprise AI: Microsoft 365 Copilot für Sales, Marketing und Service

Efficient customer support as a team: The synergy of Teams integration and swarming in Dynamics 365 Customer Service

MYFLEXBOX x gorelate: Visualisation

VERBUND x gorelate

GBTEC x gorelate: Unified Dynamics 365 & harmonised sales process

Heel x gorelate a CRM project

goUse Case: Event check-in app with QR code scanner

Kinderhospiz Netz x gorelate - Patient data management, MS Teams integration & time registration

Personalised advertising: The pros and cons

A successful customer insights project in 6 (+ 2) steps

Customer Insights: Data privacy and GDPR

Customer Insights: The people behind the data

#goDigital: European Forum Alpbach x gorelate

Glossary: Do you speak Insights?

MS Catalyst: How to learn digitisation and transformation

Mixed Reality: Between 'HoloLens' and science fiction Bond

Dynamics 365 Customer Voice: How well do you really know your customers?

500 days of GDPR: This is what happened

Artificial intelligence in CRM: How smart is it really?

The 7 golden rules of CRM management

TWONG x gorelate: gomigrate: Rapid CRM migration during ongoing business operations

Auer Signal x gorelate: CRM consulting with handshake quality