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01. April 2026
Jana Lukic
More than AI buzzwords - From Scattered Data to Actionable Customer Intelligence
02. March 2026
Sonja Brandmayr
EFA x gorelate: How data facilitates dialogue
13. October 2025
Tina Zembacher
How to maintain your CRM and keep it alive for a long time
07. October 2025
Nikolaus Matejka
MKI Illumination x gorelate: Driving Efficiency in Sales and Marketing with Microsoft Dynamics
04. June 2025
Hannah Zembacher
BTU × gorelate: How two worlds merged into one powerful CRM
05. May 2025
Hannah Zembacher
FH St. Pölten GmbH x gorelate
KI
Customer Service
Blogs
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20. January 2025
Samantha Scott
The future of business automation: How Microsoft is revolutionizing Dynamics 365 with autonomous agents
09. January 2025
Hannah Zembacher
VERBUND x gorelate: Data protection tools as a solution for GDPR requirements
21. October 2024
Hannah Zembacher
Effective field service management with Dynamics CRM
Referenzstories
Finance
Best Practice
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ACREDIA Versicherung x gorelate: How Dynamics is redefining the entire customer journey
26. August 2024
Hannah Zembacher
AI in customer service - How to relieve your resources with artificial intelligence!
07. March 2024
Hannah Zembacher
Microsoft 365 Copilot meets Dynamics 365: making work efficient and everyday working life effective!
Referenzstories
Energy
Best Practice
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20. November 2023
Ina Baltes
Energie Steiermark x gorelate: Digitalisation of customer service and planned use of AI for increased customer satisfaction.
Becoming a customer champion with Microsoft 365 Omni-Channel Customer Service
31. July 2023
Nikolaus Matejka
Dynamics 365 release-wave-2/2023
13. July 2023
Nikolaus Matejka
Enterprise AI: Microsoft 365 Copilot für Sales, Marketing und Service
04. July 2023
Nikolaus Matejka
Efficient customer support as a team: The synergy of Teams integration and swarming in Dynamics 365 Customer Service
21. April 2023
Ina Baltes
MYFLEXBOX x gorelate: Visualisation
22. December 2022
Theres Baumgartner
VERBUND x gorelate
Referenzstories
Services
Best Practice
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24. October 2022
Theres Baumgartner
GBTEC x gorelate: Unified Dynamics 365 & harmonised sales process
Referenzstories
Health
Best Practice
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19. October 2022
Theres Baumgartner
Heel x gorelate a CRM project
15. April 2022
Theres Baumgartner
goUse Case: Event check-in app with QR code scanner
19. November 2021
Theres Baumgartner
Kinderhospiz Netz x gorelate - Patient data management, MS Teams integration & time registration
29. June 2021
Theres Baumgartner
Personalised advertising: The pros and cons
29. June 2021
Theres Baumgartner
A successful customer insights project in 6 (+ 2) steps
29. June 2021
Theres Baumgartner
Customer Insights: Data privacy and GDPR
Archiv
Podcasts
Best Practice
Products
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Customer Insights: The people behind the data
Archiv
Podcasts
Best Practice
KI
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#goDigital: European Forum Alpbach x gorelate
12. May 2021
Theres Baumgartner
Glossary: Do you speak Insights?
Marketing & Sales
Products
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30. April 2021
Theres Baumgartner
MS Catalyst: How to learn digitisation and transformation
25. March 2021
Theres Baumgartner
Mixed Reality: Between 'HoloLens' and science fiction Bond
09. May 2020
Nikolaus Matejka
Dynamics 365 Customer Voice: How well do you really know your customers?
10. October 2019
Georg Gradinger
500 days of GDPR: This is what happened
24. September 2019
Tina Zembacher
Artificial intelligence in CRM: How smart is it really?
10. April 2019
Tina Zembacher
The 7 golden rules of CRM management
Referenzstories
Archiv
Best Practice
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12. June 2017
Tina Zembacher
TWONG x gorelate: gomigrate: Rapid CRM migration during ongoing business operations
Referenzstories
Archiv
Best Practice
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12. January 2017
Tina Zembacher
Auer Signal x gorelate: CRM consulting with handshake quality